Administrators and Moderators
The people who run the rooms, how to reach them, and what they can and cannot see while you are chatting.
The team
Moderators and administrators are what stop the abusers, spammers and scammers from taking a room over. Each of them can be reached directly through their forum profile.
Hades
Owner
Owner, and the one who keeps order around here. Generally left alone until something needs settling.
Message Hades
Aphrodite
Co-Owner
Looks after the chat and the people in it, and handles reports of anything illegal on the site. Pleasant until it is time not to be.
Message Aphrodite
Technical Admin
Engineering
Builds the chat application and the site, with the aim of keeping a capable chat free for anyone who wants it.
Message Technical AdminReaching an admin
The fastest route is the chat itself. Admins are in the rooms at all hours, sometimes visible and sometimes not, and a message to one of them gets a reply from a person rather than a queue.
Failing that, message them on their forum profile above, or use the contact page for anything that is not urgent. The full list of forum staff is kept on the forum itself, since it changes more often than this page does.
What the team monitors
Worth being straightforward about: admins and moderators monitor what is sent in the public rooms, including public webcams, to check that nothing breaks the rules. Action against spammers, abusers and anyone found to be underage is immediate.
Covering every room at every hour is not something one timezone can do, so the team is spread across several and works in shifts. That is what "moderated 24/7" actually means in practice.
What each level can do
Moderators can warn, mute, kick and ban within their rooms, and review the room log to establish what actually happened before acting. Universal moderators can act across every room, and administrators across the whole site.
Guest, registered, PRO, VIP, moderator, administrator and owner each carry a badge, so who holds what is visible at a glance in any room. The user levels page sets out what each one can do.
Becoming an admin or moderator
It is one of the most common questions asked in the rooms. There is no application form here: the process is described on the forum, and positions go to regulars who have been around long enough to be trusted with the room log and the ban button.
Appeals
Post in the complaint section of the forum with your nickname and roughly when the ban happened. Appeals are handled there rather than by email, and an administrator reviews the room log. Do not evade the ban while you wait: that converts a temporary ban into a permanent one.
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