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@abinaya Visu am not sure what happened and on what incident you got muted for. I would advice you to clear your browser cache and cookie to make sure you are not muted again. If this doesn't work, there is a another way around to get it fixed, use incognito mode in your browser. Solves the problem and headache. Feel free to open new thread or post if you need any support from us.
I too got muted today all I was chatting in evening till 8 after that when I tried to relogin it says I am muted for ever, even I can't login in guest id too